# Error Codes
## Gateway errors
These errors come from the Sola gateway when the request is invalid or something is misconfigured.\
Use the table below to understand the error and how to resolve it.
| **Error Code** | **Message** | **What It Means** | **How to Fix** |
| -------------- | --------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------- |
| 01727 | Specified Token Not Found (SUT) | The provided SUT is invalid. This usually occurs if the token has already been used. | Ensure each SUT is used only once and generate a new one for every request. |
| 01208 | Specified Key Not
Found
Specified Key Not Found (SUT)
| The xKey or iFields key provided is invalid. This can happen if the key is incomplete or has been modified. | Make sure you are using the full, unmodified key exactly as provided. |
| 99999 | Signature Invalid
(SUT)
| The SUT is invalid, often because the data was altered or not fully included. | Send the full, unmodified SUT exactly as returned. |
| 01222 | Unauthorized Token (V)
Unauthorized Token (I) (SUT)
| The Vendor ID or iFields key is invalid. This usually occurs if the Vendor ID is incorrect or the iFields key belongs to a different account than the xKey. | Verify that the Vendor ID is correct and that the iFields key and xKey belong to the same account. |
| 01473 | Card Or Magstripe
Required
| The request is missing card information. | Ensure that a card number, SUT, or token is included in the transaction request. |
## Bank Declines
These declines come directly from the cardholder’s bank and usually need to be resolved by the cardholder with their issuing bank. In rare cases, the issue may be on Sola’s side, or we may be able to provide additional guidance. If you suspect this, please reach out to our support team.
| **Error Code** | **Message** |
| -------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| 09999 | Undefined Error |
| 01000 | Missing Required Variable |
| 01001 | Missing Required Tags |
| 01002 | Missing Required Fields |
| 01010 | Unable to verify card ID number. |
| 01011 | Customer Name Required |
| 01012 | More Than One Record Matches PTRANNUM; Please Use TTID |
| 01013 | AVSCode is required |
| 01014 | Bad Cardholder Account Information |
| 01015 | Invalid Issuing Bank |
| 01016 | CVV Required |
| 01017 | Invalid Street |
| 01018 | Unknown Error From Host |
| 01019 | Shipping\_Information\_Required |
| 01020 | Bank Not On File |
| 01021 | Exceeds Amount Limit |
| 01022 | Pin Required (EBT) |
| 01023 | Refund not permitted |
| 01024 | Security Voilation |
| 01025 | Invalid\_Version |
| 01026 | Unmatched Return Not Allowed |
| 01027 | Void Rejected |
| 01028 | Must Allow Partial Auth |
| 01029 | AuthCode Required |
| 01031 | Batch Error |
| 01032 | Unable to parse response |
| 01033 | No Such Issuer |
| 01035 | Authonly not allowed on Debit/EBT transaction |
| 01036 | Lookup status not supported |
| 01037 | Adjustment Error |
| 01038 | Transaction Type Not Voidable |
| 01040 | Command Type Not Supported for Debit |
| 01041 | Incremental Auths Not Supported |
| 01042 | Connection Timeout |
| 01043 | No Original |
| 01044 | A capture requires that the existing transaction be an auth |
| 01045 | The original transaction cannot have this operation performed on it at this time |
| 01046 | Disconnect before response |
| 01048 | Revocation Auth |
| 00104 | Login failed. The login is from an untrusted domain and cannot be used with Windows authentication |
| 01050 | Account: Invalid Length |
| 01051 | Transaction type not allowed from this source |
| 01052 | No Account |
| 01054 | Processing Institution Does Not Support That Transaction Type |
| 01055 | Bank Unavailable |
| 01057 | Pin XLate Error |
| 01058 | Merchant number does not relate to a defined bank or financial institution |
| 01059 | Auth Prohibited |
| 01060 | Partial Refund Not Allowed |
| 01062 | The sum of unit and qty minus disc plus freight plus duty plus tax must equal transaction amount |
| 01063 | Original Transaction Not Approved |
| 01064 | Unable to connect to remote server |
| 01066 | The underlying connection was closed |
| 01067 | Credits are not enabled |
| 01070 | Transaction type is not voidable. Issue refund instead. |
| 01072 | Routing: Invalid Value |
| 01073 | Account: Invalid Value |
| 01075 | Card Must Be Swiped |
| 01076 | AVS CV2 Declined |
| 01078 | Authentication Error |
| 01080 | Command Not Supported |
| 01082 | Login Failed |
| 01083 | Issuer Unavailable |
| 01084 | Account Not Issued |
| 01085 | Refused |
| 01086 | Velocity Exception |
| 01087 | Invalid Data |
| 01088 | An error occurred while receiving the HTTP response |
| 01089 | Remote Server Error |
| 01090 | Unable to connect to the remote server |
| 01092 | Engine Required |
| 01093 | No checking account |
| 01094 | Invalid CC Account Number |
| 01095 | Terminal not identified or inactive |
| 01096 | This terminal or user id is not permitted to process this transaction type. |
| 01097 | Connection Error |
| 01098 | Host Connection Error |
| 01099 | Unknown Transaction Type |
| 01100 | Transaction Not Found |
| 01102 | Payment Initiative Not Supported |
| 01103 | CheckNum Invalid Value |
| 01105 | Unable to Auth |
| 01106 | Valid Auth Not Found |
| 01110 | Gift Issuance not allowed for this location |
| 01112 | Invalid Gift Card |
| 01113 | Invalid GiftCard Magstripe |
| 01114 | Account Already Issued |
| 01115 | Invalid Set ID |
| 01116 | cannot modify transaction during settlement |
| 01117 | Invalid data in Settlement Transaction Detail message |
| 01118 | Reference Number Not Supported |
| 01119 | Transaction is in a state that cannot be refunded |
| 01120 | Transaction already refunded |
| 01121 | Transaction not eligible for refund. |
| 01122 | The transaction ID is invalid for this transaction type |
| 01123 | Capture Not Supported |
| 01124 | Max refund amount exceeded |
| 01125 | TAX MUST BE >= 0.00 AND <= AMOUNT |
| 01126 | Invalid Order Amount (MIN) |
| 01127 | Invalid Order Amount (MAX) |
| 01128 | The provided Order has no lines in On Hold status |
| 01130 | None of the order lines specified could be updated to the specified reason. |
| 01132 | An error occurred while updating the entries |
| 01135 | Unable to retrieve expiration date |
| 01137 | CVV2 check cannot be performed as no data was supplied in the authorization request. |
| 01138 | The cc payment type and/or currency is not accepted |
| 01140 | Name On Account Required. |
| 01141 | Pin code required for credit/void |
| 01145 | This account has not been given the permission(s) required for this request. |
| 01150 | Exceeds Count Limit |
| 01151 | Refunds cannot be performed until the transaction has settled |
| 01152 | The server is temporarily unavailable. Please try back shortly. |
| 01153 | Backend DB Error |
| 01154 | You have tried this card too many times |
| 01155 | No Credit Account |
| 01160 | Revk Pay Ordered |
| 01161 | Stop Pay Ordered |
| 01165 | Invalid Null Account Number Last Four |
| 01167 | UserName not recognized |
| 01170 | Phone Field Required |
| 01171 | Country Field Required |
| 01172 | Email Field Required |
| 01175 | Input String was not in a correct format |
| 01179 | Authenticate Failed |
| 01180 | Lookup Failed |
| 01182 | Balance Temoporarily Unavailable |
| 01184 | Network Error |
| 01185 | No Reply |
| 01187 | Merchant has been deactivated |
| 01188 | Funds can not be released for this transaction |
| 01189 | Incorrect Device Encryption |
| 01190 | Bad MID |
| 01191 | Host Drop |
| 01192 | No Response |
| 01193 | Transaction Count Exceeded Limit |
| 01194 | Amount exceeds original transaction amount. |
| 01195 | Processor returned an invalid authorization code |
| 01196 | Zip Required for Keyed Transaction |
| 01197 | Unable to connect to TSYS |
| 01198 | Processing Error Please Try Again |
| 01199 | Server Error |
| 01200 | Unable To Create Transaction. Please Contact Support. |
| 01201 | Refund amount exceeds sale amount |
| 01202 | Credit amount exceeds sale amount |
| 01203 | Amount Required |
| 01204 | Invalid Token |
| 01205 | Invalid Zip |
| 01206 | Invalid\_Pin |
| 01207 | License Required |
| 01209 | Activity Limit Exceeded |
| 01210 | Over Pin Limit |
| 01211 | Negative amount not allowed |
| 01212 | Swiping Not Allowed. Contact Support |
| 01213 | Invalid Action |
| 01214 | Unsupported Cardtype |
| 01215 | Not Authorized |
| 01217 | Account is inactive |
| 01218 | Unrecognized Trackdata Format |
| 01220 | Duplicate Keys Found |
| 01221 | Invalid GiftCard Number |
| 01223 | Card Number was not between 13 and 16 digits |
| 01224 | Original transaction not specified |
| 01225 | Pin Pad Error |
| 01226 | Invalid\_Command |
| 01227 | Auth Declined |
| 01228 | Record Not Found |
| 01230 | Transaction Not Permitted |
| 01231 | OrderNumber is required |
| 01232 | Transaction Already Settled |
| 01233 | Account Required |
| 01234 | Eligible transaction not found |
| 01235 | Missing CardCVV |
| 01236 | Account Not Found |
| 01237 | Terminal ID Error |
| 01238 | PIN Retries Exceeded |
| 01239 | Invalid Credentials |
| 01240 | Invalid Share Group. |
| 01241 | GiftCard Already Exists |
| 01242 | Routing: Invalid Length |
| 01243 | Internal Error |
| 01244 | Credit Not Allowed |
| 01245 | Refund Not Allowed |
| 01246 | Void Not Allowed |
| 01247 | Transaction Not Allowed |
| 01248 | Order has already been imported |
| 01249 | Edit Error |
| 01251 | Card Expired |
| 01253 | Unable to locate transaction |
| 01254 | Req exceeds bal |
| 01255 | The request was aborted: Could not create SSL/TLS secure channel. |
| 01257 | Transaction amount exceeds limit |
| 01258 | Connection Failed: Possible Setup Error |
| 01259 | Stop Recurring |
| 01260 | Bad SE Number |
| 01261 | Type Not Supported |
| 01262 | Merchant does not support this card type |
| 01264 | Unable to verify card ID number |
| 01265 | Settlement Error |
| 01266 | Limit Exceeded |
| 01267 | Invalid AuthCode |
| 01269 | Invalid Software |
| 01270 | No Open Batches Found |
| 01271 | Billing\_Information\_Required |
| 01272 | Card Fraud |
| 01273 | Line item total must equal amount |
| 01274 | AMEXSE merchant parameter not provided |
| 01275 | Invalid Routing Number |
| 01277 | SEC Violation |
| 01278 | Invalid\_Routing |
| 01279 | Amount Error |
| 01280 | Cardnumber Mismatch |
| 01286 | No Phone Number Provided |
| 01287 | Invalid\_CVV |
| 01289 | Invalid Website |
| 01290 | Debit Requires Track2 Data |
| 01291 | Invalid Email |
| 01294 | Invalid Exp Length |
| 01295 | Expiration Date Must Be In Future |
| 01296 | Invalid Merchant ID |
| 01297 | Invalid Terminal ID |
| 01298 | Invalid Account |
| 01299 | Invalid Account Settings |
| 01300 | Invalid Effective Date |
| 01301 | Invalid merchant key |
| 01302 | Try\_Again\_Later |
| 01303 | Void of activation after account activity |
| 01304 | Edit Honor |
| 01305 | Not approved |
| 01306 | Call acquirer's security |
| 01307 | Crypto box is offline |
| 01308 | Invalid Checking Account Number |
| 01309 | Accepted but not yet processed |
| 01310 | Promo location restricted |
| 01311 | Bulk activation package amount error |
| 01312 | Hard Capture; Pick Up |
| 01313 | Promotions for Internet virtual and physical cards do not match |
| 01314 | Transaction not permitted to terminal |
| 01315 | Reversal Rejected. Do not try again |
| 01316 | Bad checksum. The checksum provided is incorrect |
| 01317 | No term record on system |
| 01318 | System malfunction |
| 01319 | Internet access disabled |
| 01320 | No reason to decline |
| 01321 | Invalid status change |
| 01323 | TransArmor Service Unavailable |
| 01324 | Void/Full Reversal requests in which the Original Authorization was not found |
| 01325 | Too many transactions requested |
| 01327 | Duplicate Return |
| 01328 | Unmatched card expiry date |
| 01329 | Invalid issuer |
| 01330 | Lost card |
| 01331 | Account closed |
| 01332 | Duplicate Transaction |
| 01333 | CCV failed |
| 01334 | Decline |
| 01335 | System Error |
| 01336 | New Account Information |
| 01337 | Invalid account number |
| 01338 | Invalid Card Account |
| 01339 | Count Exceeds Limit |
| 01340 | Transaction Error |
| 01341 | Invalid EAN |
| 01342 | Target embossed card entered and Transaction count entered do not match |
| 01343 | Debit Switch Unavailable |
| 01344 | Approve VIP |
| 01345 | Violation of law |
| 01346 | Transaction destination not |
| 01347 | Expired card |
| 01348 | Already active and reloadable |
| 01349 | Already reversed |
| 01350 | Please retry |
| 01351 | Invalid account/date or sales date in future |
| 01352 | Product code(s) restricted |
| 01353 | Date of Birth Error for Check Processing |
| 01354 | Invalid State Code |
| 01355 | Incorrect PIN |
| 01356 | The authorizing network has a problem decrypting the cryptogram in the request |
| 01357 | Transaction not permitted to cardholder |
| 01358 | Store location zero not allowed |
| 01359 | Error |
| 01360 | Account on hold |
| 01361 | Approved EMV Key Load |
| 01362 | Invalid clerk |
| 01363 | Account is Purged |
| 01364 | Invalid\_Amount |
| 01365 | Invalid transaction source |
| 01366 | Invalid time zone |
| 01367 | Service not allowed |
| 01368 | Card issuer timed out |
| 01370 | Bad authorization code |
| 01371 | Duplicate Reversal |
| 01373 | DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance 01372 Network Response indicates that Merchant ID/SE is invalid" |
| 01377 | Bad\_repay\_date |
| 01378 | Invalid currency |
| 01379 | Incorrect transaction version or format number for POS transactions |
| 01380 | Do not try again |
| 01381 | No account link |
| 01382 | Duplicate Completion |
| 01383 | Allowable PIN tries exceeded |
| 01384 | Bulk activation error |
| 01385 | CVV2 Declined |
| 01386 | Restricted card |
| 01387 | Incorrect location |
| 01388 | Transaction history not available |
| 01389 | Invalid terminal |
| 01390 | Totals Unavailable |
| 01391 | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error |
| 01392 | No Savings Account |
| 01393 | Cash Back greater than total Transaction amount |
| 01394 | Refer – Call Authorization (Checks only) |
| 01395 | Password retry exceeded |
| 01396 | Currency conversion error |
| 01397 | Unknown account |
| 01398 | Max balance exceeded |
| 01399 | Honor With Authentication |
| 01401 | TransArmor Key Error |
| 01402 | Not lost or stolen |
| 01403 | Account already linked |
| 01404 | Already active |
| 01405 | Invalid transaction |
| 01406 | No transactions available/no more transactions available |
| 01407 | Debit/EBT network gateway cannot get through to the ISSUER |
| 01409 | Account locked |
| 01410 | Refer to issuer‘s special conditions |
| 01411 | Insufficent\_Funds |
| 01412 | Exceeded account reloads |
| 01413 | Invalid merchant |
| 01414 | Invalid new password |
| 01415 | Request not permitted by this merchant location |
| 01416 | Request not permitted by this account |
| 01417 | Enter lesser amount |
| 01418 | Amount Too Large |
| 01419 | No phone service |
| 01420 | Unsuccessful |
| 01421 | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded |
| 01422 | Account not in inactive state |
| 01423 | Bad Post Date |
| 01424 | Stolen card |
| 01426 | Unable to Locate Record On File |
| 01427 | Bulk activation un-attempted error |
| 01428 | Account status is void lock |
| 01429 | Schema Validation Error |
| 01430 | No card record |
| 01432 | Pick Up Card |
| 01433 | The terminal transaction number did not match (on a void or reversal) |
| 01434 | Subsystem Unavailable |
| 01435 | New Account Information available |
| 01436 | Call for authorization |
| 01437 | Approve for partial amount |
| 01438 | Inactive account |
| 01439 | TransArmor Invalid Token or Account Number |
| 01440 | EMV Key Download Error |
| 01441 | Do not honor |
| 01442 | Referred – Skip Trace Info |
| 01443 | Balance not available (denial) |
| 01444 | Bad mag stripe |
| 01446 | Approved EMV Key Load |
| 01447 | Invalid password |
| 01448 | Exceeds withdrawal frequency limit |
| 01449 | No previous transaction |
| 01451 | Transaction not permitted to acquirer or terminal |
| 01452 | Hard Negative Info On File |
| 01453 | Account row locked |
| 01455 | Format error |
| 01456 | Exceeds withdrawal amount limit |
| 01457 | Resubmission of transaction violates debit/EBT network frequency |
| 01458 | New password required |
| 01462 | Transaction Previously Voided |
| 01463 | Invalid\_RefNum |
| 01464 | Invalid Credit Card |
| 01465 | Invalid Trackdata |
| 01466 | Either Token or Magstripe or Card Num and Exp valid per transaction |
| 01467 | Refund/Void not allowed on EBT transaction |
| 01468 | Invalid EBT Card |
| 01469 | Transaction amount exceeded for test account |
| 01470 | Invalid\_EXP |
| 01471 | Refund/Void not allowed on Debit transaction |
| 01472 | PIN/DUKPT Required |
| 01474 | Invalid Pin/Dukpt |
| 01477 | Expiration Date Required |
| 01478 | Invalid EBT Card Length |
| 01479 | Invalid Card |
| 01480 | Voice\_Authentication\_Required |
| 01481 | Timeout |
| 01482 | Billing Address Mismatch |
| 01483 | Invalid DUKPT format |
| 01485 | Account Setup Error |
| 01486 | Credit Denied |
| 01487 | Unsupported Card Type |
| 01488 | Processor temporarily unavailable |
| 01489 | Invalid CVV Length |
| 01490 | Card Number Error |
| 01491 | Invalid\_CardNumber |
| 01492 | Invalid Tran Code |
| 01493 | Hold Card |
| 01494 | Use VOID to refund an unsettled transaction |
| 01495 | Invalid Variable |
| 01496 | Invalid Hash |
| 01500 | Invalid FSA Amounts |
| 01501 | Resume Map |
| 01502 | Name exceeds max length |
| 01503 | Monthly volume exceeded |
| 01504 | Transaction can not be completed, violation of law |
| 01505 | Invalid Transaction Type |
| 01506 | Unsupported AID |
| 01507 | Processing Error |
| 01508 | Invalid Store Key |
| 01509 | Invalid Integer |
| 01510 | Routing or MICR Required |
| 01511 | Account Closed - Contact Cardholder (AU) |
| 01512 | Contact Cardholder (AU) |
| 01513 | Specified source key not found. |
| 01514 | Invalid Bill Street |
| 01515 | Invalid Bill First Name |
| 01516 | Invalid Bill Last Name |
| 01517 | Invalid Ship Street |
| 01518 | Invalid Ship First Name |
| 01519 | Invalid Ship Last Name |
| 01520 | Declined (SF) |
| 01521 | MVV merchant parameter empty or invalid |
| 01522 | Unable to process transaction |
| 01523 | Transaction cannot be refunded at this time |
| 01524 | Transaction cannot be voided at this time |
| 01525 | Transaction Cannot Be Voided |
| 01526 | Specified source key not found |
| 01530 | FSA Not Supported |
| 01531 | Pin Required for EBT |
| 01532 | Account Setup error. Please Contact Support. |
| 01533 | Card or Magstripe or MemberID Required |
| 01534 | Access Denied |
| 01535 | Invalid Input |
| 01536 | Invalid Tax |
| 01537 | Sequence ID Required |
| 01538 | CVV2 Refused |
| 01539 | Transaction exceeds maximum amount. |
| 01540 | Name Required |
| 01541 | Street exceeds max length |
| 01542 | Invalid Service Code |
| 01543 | Invalid Account/Card Number. |
| 01544 | CVC2/CID Rejected by Issuer. |
| 01545 | Reversal error |
| 01546 | Invalid Name |
| 01548 | EXAMOUNT MUST BE >= 0.00 AND <= AMOUNT |
| 01550 | EMV Pin Error |
| 01551 | Ineligible Refnum |
| 01552 | Invalid PNRef |
| 01553 | Command Type Does Not Support Pin |
| 01554 | Void Not Supported For Pin Transactions |
| 01555 | Card not accepted by merchant, please try a different card |
| 01556 | Invalid Invoice |
| 01557 | Refund not permitted, original sale not found |
| 01558 | Balance Temporarily Unavailable |
| 01559 | System temporarily unavailable |
| 01560 | Issue Amount Exceeds Redeem Amount |
| 01561 | This card can not be used with MOTO transactions |
| 01562 | Current permissions do not allow this operation. Please contact customer support. |
| 01563 | Transaction amount below minimum |
| 01564 | Invalid check images |
| 01565 | Invalid Username |
| 01566 | Invalid Currency Code |
| 01567 | Invalid Account Type |
| 01568 | Invalid mInitial |
| 01569 | Invalid aptNum |
| 01570 | Invalid city |
| 01571 | Invalid state |
| 01572 | Invalid billZip |
| 01573 | Invalid mailApt |
| 01574 | Invalid mailCity |
| 01575 | Invalid mailState |
| 01576 | Invalid mailZip |
| 01577 | Invalid dayPhone |
| 01578 | Invalid evenPhone |
| 01579 | Invalid ssn |
| 01580 | Invalid dob |
| 01581 | Invalid recEmail |
| 01582 | Invalid knownAccount |
| 01583 | Invalid rtNum |
| 01584 | Invalid splitNum |
| 01585 | A ProPay account With this e-mail address already exists Or User has no AccountNumber |
| 01586 | A ProPay account With this social security number already exists |
| 01587 | The email address provided does Not correspond To a ProPay account. |
| 01588 | Recipients e-mail address shouldnt have a ProPay account And does |
| 01589 | Invalid Credential Or IP address Not allowed |
| 01590 | Over credit card use limit |
| 01591 | Miscellaneous Error |
| 01592 | Denied a ProPay account (Developer should display a descriptive message that guides a New user To fill out ProPay exceptions form And submit it.) |
| 01593 | Unauthorized service requested |
| 01594 | Account Not affiliated |
| 01595 | Duplicate invoice number (The same card was charged For the same amount With the same invoice number (including blank invoices) In a 1 minute period. Details about the original transaction are included whenever a 69 response Is returned. These details include a repeat Of the auth code, the original AVS response, And the original CVV response.) |
| 01596 | Duplicate external ID |
| 01597 | Account previously Set up, but problem affiliating it With partner |
| 01598 | The ProPay Account has already been upgraded To a Premium Account |
| 01599 | Invalid Destination Account |
| 01600 | Account Or Trans Error |
| 01601 | Money already pulled |
| 01602 | Not Premium (used only For push/pull transactions) |
| 01603 | Empty results |
| 01604 | Generic account status Error |
| 01605 | InvalidUserID |
| 01606 | BatchTransCountError |
| 01607 | InvalidBeginDate |
| 01608 | InvalidEndDate |
| 01609 | InvalidExternalID |
| 01610 | DuplicateUserID |
| 01611 | Duplicate Batch ID |
| 01612 | Duplicate Batch Transaction |
| 01613 | Batch Transaction amount Error |
| 01614 | Unavailable Tier |
| 01615 | Invalid Country Code |
| 01616 | Account created In documentary status, but still must be validated. |
| 01617 | Account created In documentary status, but still must be validated And paid For. |
| 01618 | Account created successfully, but still must be paid For. |
| 01619 | Invalid Payer Name |
| 01620 | Transaction does Not meet Date criteria |
| 01621 | Direct deposit account Not specified |
| 01622 | Invalid SEC code |
| 01623 | Invalid x509 certificate |
| 01624 | Invalid value for require CC refund |
| 01625 | Required field Is missing (This Is returned only For edit ProPay account. See response tag For field name.) |
| 01626 | Invalid EIN |
| 01627 | Invalid business legal name (DBA) |
| 01628 | One of the business legal address fields Is invalid |
| 01629 | Business (legal) city Is invalid |
| 01630 | Business (legal) state Is invalid |
| 01631 | Business (legal) zip Is invalid |
| 01632 | Business (legal) country Is invalid |
| 01633 | Mailing address invalid |
| 01634 | Business (legal) address Is invalid |
| 01635 | Incomplete business address |
| 01636 | Amount Encumbered by enhanced Spendback |
| 01637 | Invalid key serial number |
| 01638 | You may Not transfer money between these two accounts. Sponsor bank transfer disallowed. |
| 01639 | Currency code Not allowed for this transaction |
| 01640 | Currency code Not permitted for this account |
| 01641 | Requires Additional Validation |
| 01642 | Multicurrency processing Is Not allowed for the account |
| 01643 | Multicurrency processing Is Not supported For this bank processor |
| 01644 | Capture amount exceeds allowed amount |
| 01645 | Account setup does Not allow capture For amount greater than authorization |
| 01646 | Threat Metrix risk denied (no responseCode Is returned) |
| 01647 | Threat Metrix Invalid SessionId |
| 01648 | Threat Metrix Invalid Account configuration |
| 01649 | External Payment Provider Not provided |
| 01650 | External Payment Identifier Not provided |
| 01651 | External Payment Provider Not valid |
| 01652 | Inactive Or blocked MCC Code |
| 01653 | Invalid MCC Code (non-numeric Or Not In our database) |
| 01654 | Gross settle: invalid credit card information |
| 01655 | Gross settle: invalid billing information |
| 01656 | Gross settle: no billing information was included with the payment info |
| 01657 | Debit Requires Swipe. Please Swipe or Use Credit. |
| 01658 | Swipe again |
| 01659 | Key Is Inactive |
| 01660 | Invalid Void After Refund |
| 01661 | Refund on a refund not allowed |
| 01662 | Invalid Cavv/Eci Value |
| 01663 | Invalid Contactless |
| 01664 | CVV Response Code is required |
| 01665 | Invalid processor |
| 01666 | Processor is temporarily unavailable |
| 01667 | NOT AUTHORISED |
| 01668 | BIN is required |
| 01669 | Invalid license |
| 01670 | Token Expired |
| 01671 | Token reference not found |
| 01672 | Invalid EMV Read. Please try again. |
| 01673 | Inactive Gift Card |
| 01674 | Card already active |
| 01675 | Card already inactive |
| 01678 | Refund not permitted, amount exceeds original sale |
| 01679 | Declined - Contact Support |
| 01680 | Unsupported Transaction |
| 01681 | AVS Street Required |
| 01683 | Line Items Required |
| 01684 | Re enter |
| 01685 | Missing or Invalid PARes |
| 01686 | Recapture not supported |
| 01687 | You have tried too many card numbers, please contact merchant. |
| 01689 | Capture not allowed on voided auth |
| 01690 | Negative Tax amount not allowed |
| 01691 | Data Unavailable |
| 01692 | Account Unavailable |
| 01693 | This terminal has been disabled. Please contact customer service to configure the terminal. |
| 01694 | Transaction not supported |
| 01695 | Cashback not supported |
| 01696 | An unexpected error has occurred. Technical Support has been alerted to this problem. |
| 01697 | Unable to map data |
| 01698 | Invalid billing address |
| 01699 | Incorrect CVV |
| 01700 | AID Mismatch |
| 01701 | Batch previously locked for settlement |
| 01702 | Insert Card Again |
| 01703 | Card Type Not Allowed |
| 01704 | Refund not allowed; issue void |
| 01705 | Invalid RoomNum |
| 01706 | Amount Not Supported |
| 01707 | Unsupported Industry |
| 01708 | Transaction authentication required. |
| 01709 | Swipe Card |
| 01710 | Encryption Required (Port) |
| 01711 | Specified Encryption Key Not Found |
| 01712 | Debit Void Not Supported |
| 01713 | Command Type Not Supported For Debit/EBT |
| 01714 | Invalid chip read; try again. |
| 01715 | Invalid Start Date (Batch Report) |
| 01716 | Invalid Start Date/Time |
| 01717 | Swipe Not Allowed |
| 01718 | Invalid EntryMode |
| 01719 | Invalid Encryption Key |
| 01720 | Signature Invalid (SUT) |
| 01721 | Transaction can no longer be voided |
| 01722 | Invalid Encrypted Swipe |
| 01723 | One or more errors occurred |
| 01724 | The referenced transaction does not meet the criteria for issuing a credit |
| 01725 | Bill field required |
| 01726 | Invalid GiftCard Length |
| 01728 | Invalid Batch Sequence |
| 01729 | Missing Required Credit Card Data |
| 01730 | Unable to Communicate with MAPS Server |
| 01731 | Bad Data |
| 01732 | Verify Balances |
| 01733 | OOS Required |
| 01734 | Currency Not Supported |
| 01735 | Object reference not set to an instance of an object |
| 01736 | Source has been blocked from processing transactions. |
| 01737 | Invalid Field |
| 01738 | An error occurred during processing. Call Merchant Service Provider. |
| 01739 | Partial Auth not supported for eWIC |
| 01740 | This transaction cannot be accepted. |
| 01741 | Invalid eWIC card |
| 01742 | Could not Retrieve Transaction ID |
| 01743 | Missing part of path |
| 01744 | Error Processing Lookup Request Message |
| 01745 | Invoice exceeds max length. Field has been truncated. |
| 01746 | Invalid Device IP |
| 01747 | Database Unavailable |
| 01748 | Adjustment not allowed |
| 01749 | Must specify a valid payment method |
| 01750 | An error has occured. Please contact support. |
| 01751 | Try Again |
| 01752 | Batch Not Found |
| 01753 | Authentication Data Unavailable |
| 01754 | Exceeds Daily Limit |
| 01755 | Exceeds 7 Day Limit |
| 01756 | Exceeds 30 Day Limit |
| 01757 | FAILED PLZ CALL S80 |
| 01758 | Transaction already settled, issue refund (P) |
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.solapayments.com/api/error-codes.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.