RMH (Retail Management Hero)

Setup

• Download the Updater. https://cdn.cardknox.com/dl/updater.exe

• When prompted for program name, enter “PaymentEngineRMH”

• Follow the installation instructions:

  • The default download location is C:\Program Files (x86)\Retail Hero\RMH POS\Extensions\PaymentEngineRMH

• In the POS Manager Setup > Financial > Tender Types:

  • A type with the description “Credit Card” is required.

  • For Gift Card, a type with the description “Gift Card” is required.

• Add the Custom POS buttons (see below)

• Restart the POS.

Custom Buttons

• In the POS Manager Setup > Hardware > Custom POS Buttons

• For Settings Management, add a custom button with the following information:

  1. Style : Internal Command

  2. Caption : Settings

  3. Command: CustomActionCommand "paymentenginemanager65b4fe30-6fa4-4e71-af5b-71c9c1a07802"

• There should be two options:

  • Change Key: This allows changing the xKey stored in the database.

  • Change Settings: This allows modifying the settings.

Changing the key from the settings window will update the xKey stored in the database.

• For Gift Card:Balance, add a custom button with the following command:

  1. Style: Internal Command

  2. Caption: Gift Balance

  3. Command: CustomActionCommand "giftcardgetbalancee62227dd-ee9b-41b0-8390-161226f95436"

EBT

Step 1: Configure or create EBTFS and EBTCB as tender types

EBT Tender

1. Open the store Store Operations Manager and go to Financial > Tender Types.

2. If “EBTFS” is listed as an existing tender type, select it, click on Properties, and continue to the next step. If it is not listed:

   1. Click New

   2. Set Description: “EBT Food Stamp”

   3. Set Tender Code: EBTFS

3. For tender type, select “Food Stamp”

EBT Cash Tender

1. Open the store Store Operations Manager and go to Financial > Tender Types.

2. If “EBTCB” is listed as an existing tender type, select it, click on Properties, and continue to the next step. If it is not listed:

   1. Click New

   2. Set Description: “EBT Cash Benefit”

   3. Set Tender Code: EBTCB

3. For tender type, select “Debit Card”

Step 2: Setting EBT Balance Custom Button

EBT Balance Command

For EBT Balance, add a custom button with the following information:

1. Style: Internal Command

2. Caption: EBT Balance

3. Command: CustomActionCommand ebtBalance_0586D912-FC34-401B-A55E-0B977C7F47B0

To enable the saved card feature, open the Sola settings >> RMH settings and choose Enable Tokenization.

To enable Device Display Items, open the Sola settings >> RMH settings and choose Device Display Items.

Receipts

Viewing Receipt Information

To display receipt of payments made with Sola extension supported tender types (Credit/Debit card, EBT, Gift etc.), the application uses RMH's Tender.Data property to populate the custom receipt data string for these mentioned tender types. To display this value on the receipt, the property should be included in the tender iteration block.

Receipt will show in POS as shown below. The highlighted area is Tender.Data value.

Displaying additional data such as Balance, AuthCode for EBT, EBTCS, Gift

Sales receipts can show card info with balances for EBT and gift cards. The details can be displayed at the highlighted area.

To display Balance, AuthCode of RMH plugin uses the Tender.Data2 variable. which can be used in receipt file as below.

The highlighted block for including Tender.Data2 is added just below the the "Tendered" line. This will print the additional tender details (card number, auth code, balance) for each tender if it contains additional details (such as custom payment methods like Credit Card, EBT, or Gift Card).

A sample receipt is shown below, which shows tender details. The receipt below shows a split payment example, containing a credit card and EBT payment. The credit card transaction displays Card Number and Auth Code. The EBT payment displays Card Number, Auth Code and the remaining balance on the card.

NOTE: Tender.Data2 is not limited to EBT. It can contain additional details for other Cardknox payment methods such as EBTFS, Gift Card, and more.